Refund policy

Made for you, one at a time.
Every 801RAISED piece is printed or embroidered just for you after you place your order. Because of that, we can’t accept returns or exchanges for the wrong size, the wrong color, or a change of mind. Please check the product details and fit notes before you order, and email us with any sizing questions. We’re happy to help.

If something’s wrong with your order, we’ll make it right.
Damaged, defective, or misprinted items, or the wrong item: email us at info@801raised.com within 30 days of delivery with your order number and a clear photo of the problem. We’ll send a free replacement or give you a full refund. You won’t need to send the item back.
Lost packages: if your order hasn’t arrived, let us know within 30 days of the estimated delivery date and we’ll track it down or replace it.
Wrong address: if a package comes back because the shipping address was incorrect or incomplete, we can send it out again once the new shipping cost is covered.

Changes and cancellations: orders go into production quickly. Email us as soon as possible if you need to change or cancel an order. We can only make changes before it goes into production.

Questions? Reach us anytime at info@801raised.com.